Reviews
Customer Reviews
See what our customers say about AC Plumbing & Heating
5.0
out of 5.0
Based on 86 verified reviews
All Reviews
“Ash was great, quick reliable friendly and really helpful in resolving our leak as quickly as possible. Would definitely recommend!”
— James Wood
Google2026-08-11“Ash at AC Plumbing worked on 3 New build houses for me, he was always polite, on time and went the extra mile to meet deadlines. His pipework was neat and everything finished to a high standard. I would highly recommend for any new build or refurbishment”
— Danny Turnock
Google2026-08-11“Really helpful professional plumber who was the only one who came out and helped when everyone else let us down. Did a really neat job and left me with the confidence that we wouldnt get any issues as he tested the new toilet several times before he left to ensure nothing leaked. Id be more then happy to use him again.”
— Miriam Cohen
Google2026-08-11“Arranging a boiler service with AC Plumbing & Heating was incredibly quick and easy. Ash organised things with efficiency and plumber Sam was a delight who was friendly and professional. Would recommend and will be calling them again for our next service or any other plumbing that needs doing!”
— Samantha James
Google2026-08-11“Ash and his team have done plumbing for me in two properties and I would have no hesitation in recommending him. He is efficient, friendly, works very quickly and neatly and managed to fix a plumbing issue that caused me multiple headaches that no one else could solve. Wouldn’t use anyone else!”
— Georgina Burrows
Google2026-08-11“Ash is a highly skilled and professional tradesman. I have used him several times now to install bathrooms and cloakrooms in both my own and my parents properties. 10/10 for speed, cleanliness and finish. I wouldn't hesitate to recommend him.”
— Mark Beaumont
Google2026-08-11“I initially contacted AC plumbing & heating due to an underfloor heating leak I found them on google !
Ash was extremely , helpful and knowledgeable in this area , and made me confident that I had contacted the right person .
Through a series of conversations and photos I sent to him , he was able to diagnose my problem, research the required parts , then come and do the job , all with minimum fuss .He went above and beyond in customer service, very rare with trades people these days .
Ash attended today , and the upmost care was taken, whilst the job was carried out .
He also explained all the works before commencing , making sure I understood each part .
Both Ash and his colleague were extremely professional and courteous, and I would highly recommend them.
I will be using AC plumbing for my boiler service and any other plumbing services I require
Definitely a five star company!”
— Caroline Wallace
Google2026-08-11“Ash worked as the plumber on our first floor renovation and did a wonderful job fitting two new en-suites (including a new waste pipe), installing radiators and dismantling our old bathroom. The work is fabulous and nothing was too much trouble (Ash even mended a dripping tap in our kitchen which he noticed was dripping - we had been meaning to do it for months).
More importantly for me, Ash was super responsive, great to have on site and always considerate and polite.
Would have no issues with recommending him!”
— Kathryn Jarvis-Hunter
Google2026-08-11“Ashley and Bill came at literally a moment’s notice and very swiftly diagnosed our problem-It was fixed within 10 minutes, no mess or complications. I knew when I met Ashley that he wasn’t going to muck about or let anyone down, you should have complete confidence in AC Plumbing and Heating”
— Scott Addison
Google2026-08-11“Ashley was super responsive, turned up when he said he would do, took ownership of a problem that wasn't his and fixed it!!
He also contacted us the next day to make sure that what he had done was still working and we had the hot water that we had been without. Also, very reasonable rates.
We're very happy customers and would thoroughly reccomend him.”
— Paul Maghie
Google2026-08-11“Ash recently completed the plumbing / fit-out for our bathroom refurbishment just outside Lewes.
Ash did a fantastic job and managed to really maximise a tricky loft space. I’m a Chartered Surveyor and was really impressed with Ash’s attention to detail and would be delighted to recommend him for further work. He’s a really nice chap, was very punctual and kept the disruption to a minimum. Thanks for your hard work Ash!
PS. Our old oil boiler broke down during the works and Ash managed to replace a failed pump for us too. He did this well into the evening to ensure we had some heat!”
— Karl Stansbie
Google2026-08-11“Ash has done quite a few jobs for me & has always been prompt, professional, friendly, & done a fantastic Job. Most recently he did a total bathroom refit, I love it & was completed with no disruption & very clean & tidy. I won’t use any other plumber & highly recommend him.”
— Abigail Jeffery
Google2026-08-11“I contacted AC Plumbing and Heating on behalf of the council with an urgent request to look at a problem in one of our community centres in the main kitchen. Ash turned up the same day, diagnosed the problem and ordered a new part which was here and fitted within a few days. He was polite, friendly and overall provided a great service. We will definitely use him again for any future issues, and would highly recommend.”
— James West
Google2026-08-11“I have recently used Ash and AC Plumbing and Heating several times in recent months to handle overspill of work load in the Kent and Sussex area. Responds fast, knowledgeable and fantastic workmanship. He is now our Plumbing and Heating contractor of choice.”
— Ryan Smyth
Google2026-08-11“I recently had a new boiler installed by A C plumbing and heating, and was very impressed with the service from start to finish. The team was friendly, efficient, and highly professional throughout the entire process.
They arrived on time, explained everything clearly, and completed the installation smoothly with minimal disruption. It was obvious they took pride in their work, and they left everything clean and tidy once the job was finished.
I’m very pleased with the new boiler and the quality of the installation. I would definitely recommend Ash and his team to anyone looking for reliable and professional plumbing and heating services.”
— Lynsey Extence
Google2026-08-11“Highly recommend AC Plumbing and Heating. Ash reworked the plumbing / gas in my kitchen during a renovation, and I've used him subsequently when I found a leak that needed sorting. He's responsive, clear on what's needed/why and pricing, and does work to a great standard with minimal disruption.”
— Emma N.
Google2026-08-11“Ash attended my property to deal with an emergency relating to damage caused by a water escape. He attended promptly and dealt with the escape and subsequent repair quickly and efficiently. Wonderful service. Would recommend him without hesitation.”
— Ian Stapleton
Google2026-08-11“Ash did the plumbing work on my new kitchen. I found him through recommendation. Very accommodating to my needs on short notice. Really happy with the level of service I received. Definitely recommend for any plumbing needs .”
— Jody Cook
Google2026-08-11“A very good experience having AC Plumbing & Heating attand our offices to assist with plumbing issues we had in our head office.
Fast, clean, profesional and very reassuring when explaining the issues, very competitive on price, I would recomend them if you live in the south east.”
— John Williams
Google2026-08-11“We were really pleased with the job that Ashley did installing an immersion heater for us. He was really knowledgeable and helpful and went out of his way to fit us in just before Christmas. I can highly recommend him and we will be using him for other work on our central heating system.”
— Chris Carey
Google2026-08-11“Ash has been amazing… I am in Australia and was given his number by my electrician as shower at home not working! I got in touch, he answered straight away, I explained problem, he went in that day, contacted me and replaced the shower all within 24 hours! Brilliant service… so impressed! Thank you Ash…”
— The Beach Hive
Google2026-08-11“Can’t fault ash and his team. Helpful, on time, tidy and friendly.
Has done work for me and my other family members and we wouldn’t go elsewhere.”
— Chaz Jeffery
Google2026-08-11“Ash and his team have provided an outstanding level of plumbing and heating work at our property. From the very start, it’s been clear that Ash is incredibly knowledgable and his professionalism can’t be faulted. He has completed an outstanding full heating system upgrade and bathroom upgrade to such a high quality. We’re so happy!”
— Luke Major
Google2026-08-11“Wonderful experience from start to finish. Always friendly , smart, courteous and punctual and a good listener with attention to detail. Ashley and his team plumbed in all of our bathrooms and underfloor heating with helpful advice at every stage. Would highly recommend AC Plumbing and Heating. Thank you Ashley and your team for making our plumbing journey so pleasant 😊”
— Sharon Beresford
Google2026-08-11“I highly recommend Ash for any plumbing work. He was very helpful and efficient. I'm so glad that I have a reliable person to call on again.”
— Philippa Clarke
Google2026-08-11“5 Stars – Incredible Work by Ashley!
We hired Ashley to handle plumbing work on one of our properties for work, and he was absolutely outstanding. From the moment he arrived, it was clear he knew exactly what he was doing. He was professional, punctual, and communicated everything clearly from start to finish.
Ashley tackled the job efficiently and with great attention to detail. He not only fixed the issue perfectly but also took the time to ensure everything was working smoothly before he left. The quality of his work speaks for itself.
It’s rare to find someone this reliable, skilled, and easy to work with. We’re incredibly happy with the results and will definitely be using Ashley again for future properties. Highly recommended!”
— Sharon Dickins
Google2026-08-11“Ashley is an excellent communicator, great at his job, very knowledgeable and efficient.
The property management company I work for recently started working with them and we are are extremely satisfied not only with the level of craftmanship but also customer service. Would recommend 100%.”
— Anastasia Vilou
Google2026-08-11“Ash responded quickly when I called .He couldn’t have been more helpful. Ash is knowledgeable , skilled and worked efficiently with respect for my home. Can’t recommend highly enough. Thanks Ash.”
— Lin S
Google2026-08-11“Ash was recommended to us as previously we had been let down, he was breath of fresh air, turned up when he said, diagnosed the problem we had and had it sorted very quickly… would happily recommend AC Plumbing & Heating to anyone”
— Steve Roberts
Google2026-08-11“Cannot recommend Ash and the team highly enough. Quick, tidy, knowledgeable and at a fair price. Will be using them going forwards. Thanks again Ash.”
— Dan Vincent
Google2026-08-11“Ash and his team could not have been a better choice for completely rebuilding our bathroom. Everyone was so polite and you would barely know they were there. The quality of work was of the highest standard and all completed on time despite a few inevitable unforeseeable problems. They were 'Top Guys'.”
— Lawrence
Google2026-08-11“From start to finish, the experience was seamless. The team was professional, reliable, and went above and beyond to deliver exactly what I needed. Communication was clear, the work was completed on time, and the quality exceeded expectations. It’s rare to find such dedication and attention to detail, but AC Plumbing truly sets the standard. Highly recommended to anyone looking for trustworthy and top‑tier service! Thanks 🤩 Louise”
— Louise Owen-Thomas
Google2026-08-11“AC Plumbing and Heating were recommended to us by my brother, who’s a carpenter, and has worked alongside AC Plumbing and Heating several times over the years.
We needed a new combi boiler, a water tank removed from the loft and our bedroom, and a back boiler and fireplace removed from our dining room. We also had a new bath shower mixer installed.
Ash came round to price up the job for us. He was very friendly and professional and gave us the confidence he was the right man for the job.
We received an official quote the next day, and the price was really competitive so we arranged a date for the work to be done.
AC Plumbing and Heating arrived early and promptly to start the work, the majority of which was done in the first day, with the rest of it being completed the day after.
We couldn’t be happier with the quality of the work. and the whole process. Everything went so smoothly and exceeded our expectations.
We wouldn’t hesitate in recommending AC Plumbing and Heating, and are very happy that we have an excellent and reliable plumber for any work we need doing in the future.”
— Andy Wise
Google2026-08-11“5 stars are not enough, i would double it to 10 if i could.
I had an emergency leak/flooding and called Ashley on a recommendation and he re-arranged his day to accommodate me.
Courteous, friendly, knowledgeable!!
I highly recommend him and will certainly us him again for any future work.”
— RJP
Google2026-08-11“Ash has completed multiple jobs for us over the past few months and consistently goes above and beyond. He’s extremely knowledgeable, professional, and friendly, and always delivers high-quality work. We couldn’t be happier with his service and highly recommend him to anyone looking for a reliable plumber!”
— Martha Morgan
Google2026-08-11“Excellent service from start to finish. Communication was clear and professional, the engineer arrived on time, and the work was carried out efficiently and to a very high standard. Everything was explained clearly, and the property was left clean and tidy afterwards. It’s refreshing to deal with a company that’s reliable and does exactly what they say they will. I wouldn’t hesitate to use them again and would happily recommend them to others.”
— Catherine Johnson
Google2026-08-11“Very easy 5 star review.
Ash was great; was able to come to the clinic and get my heating back on quickly and with no fuss or mess. I trust the cost and work completely and would highly recommend.”
— Karen Kelly
Google2026-08-11“After a complete nightmare with direct line home emergency cover I rang AC plumbing on a Sunday afternoon and they were around within an hour.
Problem identified and fixed quickly and efficiently. Good price too
Definitely would recommend
Excellent
Thanks”
— Jules Jenkinson
Google2026-08-11“Ash recently helped us on a boiler replacement and bathroom refit and was absolutely fantastic, we are extremely pleased with the end result. Ash liaised with tilers, electricians, carpenters etc. which took so much stress out of the project. The attention to detail and quality of work is amazing - Ash went above and beyond to give us our dream bathroom and we are so grateful! We found Ash to be tidy, responsive and reliable and he was always on hand to answer any questions we had. Ash is one of the most positive people we have met and a dream to work with. We highly recommend using Ash - you won’t regret it!!”
— Harriet Clark
Google2026-08-11“The team at AC plumbing and heating was brilliant, fairly priced, clean and tidy. Would definitely recommend!”
— Megan Ivy
Google2026-08-11“Ash was so helpful with fixing several problems in our son’s en-suite. He came out to sort the problems very quickly and efficiently. Communication was excellent and Ash was a very polite and friendly guy. The cost was very reasonable - we definitely recommend AC plumbing and heating”
— Louise Crowley
Google2026-08-11“Ash is fantastic! Brilliant communication throughout, clean and tidy and did a perfect job removing a redundant toilet and sink! Would definitely recommend 👍 …”
— Mathew Crawford
Google2026-08-11“Great service. Very reliable, responsive and knowledgeable. Friendly throughout and solved issue quickly. Highly recommend. Jane”
— Ol C
Google2026-08-11“I recently used AC plumbing & Heating for some plumbing issues in my home, and I couldn't be more satisfied with their service. From the moment I called, they were professional and responsive, scheduling an appointment at my convenience. The plumber arrived on time, assessed the situation quickly, and explained the necessary repairs in clear terms.
Their work was efficient and thorough, and they took the time to clean up after completing the job, which I greatly appreciated. The pricing was transparent and fair, with no hidden fees. I’ve had a few plumbing services in the past, but this experience was by far the best. I highly recommend AC Plumbing & Heating to anyone in need of reliable plumbing services!”
— Callum Hemsley
Google2026-08-11“Had the great pleasure of Ash doing lots of
Work for our new house. He was on time, neat & tidy workmanship & very fair pricing. Would definitely recommend using AC Plumbing & Heating.”
— Calum MVR
Google2026-08-11“Thank you for going out of your way to help me out on this job. Professional service at a reasonable price. I highly recommend AC Plumbing.”
— Miguel Dantas
Google2026-08-11“Ash came out promptly for an emergency leak, sorted it quickly. Friendly and professional service would 100% recommend him.”
— Jac-Ellie S
Google2026-08-11“Ashley was recommended to us by our electrician when we were having issues with blocked cold water pipes. He was very friendly and agreed to help us at short notice and calmly and professionally resolved the problem for us.
When we needed our boiler servicing, he also kindly put us in touch with Sam who also did a splendid job.
We thoroughly recommend AC Plumbing & Heating and look forward to using them again in the future.”
— D JOHNSON
Google2026-08-11“So impressed with the service. Turned up as promised on time . Professional, friendly and very helpful. Problem solved and resolved in amazing time.
Would highly recommend.”
— Pamela Cornell
Google2026-08-11“Ash is one of a kind. The work is of the highest quality and done quickly and efficiently. He is respectful of home spaces, keeps the site tidy and leaves it spotless at the end. He does everything with a huge amount of positivity and drive, and reacts to unforeseen challenges and changes of plan with an unstoppable can-do attitude. He finished a new bathroom and complete boiler upgrade in record time for us. Would recommend AC every time!”
— Hugo Goggin
Google2026-08-11“Ash completed the plumbing on a refit of our downstairs loo. He’s a lovely guy, very personable and completed the job to a tight deadline, including liaising with the other trades. Would definitely recommend.”
— Gail Winter
Google2026-08-11“Brilliant & friendly service from Ash and his colleague! Came out within half an hour after hours and got the problem sorted. Showed me the issues as he diagnosed them and took the time to explain the process to me and also gave me some handy tips for future reference. Would definitely use again! Thank you ☺️”
— Romanni
Google2026-08-11“Well... what a fantastic service!!! Lovely people, hard working and focused! Got the tricky job done! New Boiler and pipers and radiators sorted. Had to wrestle the hoover off them to stop them cleaning up so they could actually take a break and finish up. Thank you Ash and Sam. Top job!!!”
— Fritha Price
Google2026-08-11“They guys promptly came round and gave true assessment of the problem, allowing me decide what I needed to do with no pressure. Many thanks”
— Oz Sari
Google2026-08-11“Ash was brilliant. He got me out of a very time sensitive situation with efficiency and professionalism. I would not hesitate to recommend him to anyone.
Amazing job.”
— Sandra Watson
Google2026-08-11“Ash was very friendly and efficient in fixing plumbing issues. Easy to contact. Good job. Very pleased with the results. Thank you.”
— Teddy Wallace
Google2026-08-11“Ash did a great job on our bathroom recently. Nothing was ever too much Trouble and he came round several times before starting the job to offer advice and chat things through. Would highly recommend.”
— Laura Matthews
Google2026-08-11“Ash was so helpful , efficient , friendly and quick at fixing our leaking work boiler .
He came highly recommended by Clive Irwin ., i will recommend him to everyone . Thanks Ash ! 5 star !”
— Ruth Bannister
Google2026-08-11“Ashley was amazing from start to finish, nothing was too much trouble and he completed all jobs asked from fitting new bathroom, redoing plumbing in the kitchen and removing old gas fire.
He went above and beyond to help me with getting my home ready to move into.
Definitely recommend”
— Emily Rowland
Google2026-08-11“100% recommend. We had already had an emergency plumber come out who could not trace the leak. Naturally one is getting anxious in this type of situation! Ashley was completely brilliant throughout. He was able to come round; immediately trace and stop the leak; and given that we would have been without hot water Ashley undertook the necessary works the day after but one. Ours is a Victorian house with complex (and pretty ancient) plumbing set up. Ashley arranged the whole water tank replacement and platform build. As stated: unequivocal 100% would recommend.”
— Joe Hill
Google2026-08-11“As a main contractor, I have used Ashley on several projects over the years and never had any issues or doubts over his workmanship. Great with customers and always reliable. All round great trade.”
— Joseph Wilson
Google2026-08-11“Ash has been our plumber for around 5 years now. He always turns up when he says he will, does a good job and sticks to his quote. Would thoroughly recommend!”
— Beth Ivory
Google2026-08-11“I have worked for years in the construction industry, but for the past two years now I have been a barber , I’ve never seen a plumber so reliable and hard working he has done a great job . Thanks mate , highly recommend .”
— Kam Sain
Google2026-08-11“Great service! Prompt communication and arrangement of appointment. Excellent completion of the job.”
— lucy gosnell
Google2026-08-11“Very efficient, knowledgable and will recommend as a good family plumber, excellent service and reasonably priced, thanks Rita”
— Toni Andrade
Google2026-08-11“Ash has completed several projects for me now, always to a high standard. He is approachable, tidy and reliable and I would recommend him to anyone.”
— Dean O'Brien
Google2026-08-11“Ash gave expert service quickly and at a very reasonable price. Each time we have called him, he has fixed the problem on the first visit. I highly recommend his services”
— Marcus Cronin
Google2026-08-11“Great service and quick turnaround, highly recommend!”
— Brock Sorenson
Google2026-08-11“Called ash to an emergency, he managed to fit us in at short notice. Fixed the problem quickly, very professional and friendly. Would def recommend and use again!”
— Yasmine Hicks
Google2026-08-11“Ashley has done several jobs for us. He always responds very promptly and is extremely reliable, reasonably priced and efficient.”
— Sarah Smith
Google2026-08-11“Professional and friendly. Installed new boiler in Polegate with short notice. Gave advice and was happy to answer questions and assist with other possible solutions before committing to replacing old boiler. Also replaced old rads and repaired a leaky pipe. Work area was left spotless.
RW.”
— no name
Google2026-08-11“I would definitely recommend AC plumbing &Heating,
He came out on the weekend, fixed my leak so quickly, he was professional, polite and very knowledgeable,
Excellent service, Will definitely use him again.”
— Jean Bailey-rumney
Google2026-08-11“Great service.Had problem with central heating and couldn't find local plumber available for a week.Saw AC van in my street and rang their number.Ashley answered and said he was working nearby and would pop in when he was finished.Came within an hour and sorted problem within an hour.Polite and very tidy ,very reasonable charge.Highly recommended.”
— Chris Webb
Google2026-08-11“"I have used AC Plumbing & Heating for several jobs. On the most recent occasion they arrived the same day I called them, quickly fixed the issue, and were extremely friendly throughout the process. Very professional and easy to work with—highly recommend!"”
— Matt Price
Google2026-08-11“Goes above and beyond to help. Fast efficient service! Highly recommend!”
— Mary-Anne Underwood
Google2026-08-11“Prompt, industrious and knowledgeable plumbing by Sam of A C plumbing would highly recommend”
— Alan Vickery
Google2026-08-11“Recently had Ash around to do some remedial work and wow , very professional and very competitive.
Will not be going else where from now on.
Thanks Ash”
— Paul Norris
Google2026-08-11“Brilliant service very friendly and professional was so helpful got the job done was on time man by he word Thankyou highly recommend would use for now on”
— Scarlet Eastwood
Google2026-08-11“Great service 👍 …”
— Goran Vasilkovski
Google2026-08-11“Did a very well and quick job, very nice”
— George Tamas
Google2026-08-11“Great service, highly recommend”
— Andrew van Ginneken
Google2026-08-11“Full boiler/heating system replacement all carried out to the highest standard. Great communication from day 1 and quality workmanship. Can’t recommend ash and his team enough.”
— RJC
Google2026-08-11“Ash was recommended to me , I got hold of him easily and he responded immediately ( many people who work in building , plumbing etc is very slow responding )
He was punctual to meet , went to the next necessary step quickly and before we knew it we had a cosy warm home again ! Ash and his team are friendly caring and has heart added to their skill. They are practical and professional! I now know I have someone who can help quickly if need be with any plumbing and heating issues.
Rest assured you will be in good hands.
Thanks Ash”
2024-11-15
“Ash has been my go-to plumbing and heating engineer for the past 18 months and in that time has provided an excellent service. Always friendly and with a professional attitude, he often goes beyond the call of duty to ensure everyone is not only satisfied but really pleased with the work.
Looking forward to working together on the next project.”
2024-08-31
“Excellent service from the team at AC Plumbing and Heating. Five stars!”
2024-07-25
“Ash was recommended to me by a friend and I can’t fault how quickly he came out to look at the problem we were having. He was so helpful and had excellent communication until the problem was resolved. I would highly recommend.”
2023-09-30
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